Privacy Policy

1. Data Controller

S.A. COMPAGNIE INTERNATIONALE D'AQUARIOPHILIE D'AGENCEMENT ET D'AGREMENT (NEW BRUSSELS AQUARIUMS)
Boulevard Barthélémy, 39, 1000 Brussels
VAT/BE: 0441.618.036
Email: info@brusselsaquariums.be

2. Data Collected

We only collect data strictly necessary for the execution of your orders:

Identity data (first name, last name)
Correspondence and billing address
Email address
Phone number
Payment data (processed via PayPal and VivaWallet — we do not store your bank details)

3. Legal Basis for Processing

The processing of your data is based on:

The performance of the sales contract
Your consent (newsletter, cookies)
Compliance with our legal obligations

4. Purposes of Processing

Your data is used for:

Processing and delivering your orders
Managing your customer account
Sending order confirmations by email
Improving our services and user experience
Sending our newsletter (with your consent)

5. Retention Period

Your data is retained for the period necessary for the performance of the contract and beyond, in compliance with legal obligations (especially tax: 7 years).

6. Data Recipients

Your data is not sold or rented to third parties. It may be communicated to our service providers (carriers, payment platforms) solely for the purpose of fulfilling your order.

7. Your Rights

In accordance with EU Regulation 2016/679 (GDPR), you have the following rights:

Right of access: to obtain a copy of your data
Right to rectification: to correct inaccurate data
Right to erasure: to request the deletion of your data
Right to restriction: to limit the processing of your data
Right to object: to object to the processing of your data
Right to data portability: to receive your data in a structured format
Right to withdraw consent: at any time for processing based on consent

To exercise these rights, please contact us at: info@brusselsaquariums.be

You also have the right to lodge a complaint with the Data Protection Authority (APD): www.autoriteprotectiondonnees.be

8. Cookies

We use functional cookies limited to the duration of your session to remember your preferences (language, country). No cookies contain information that could identify or contact you. You can configure your browser to refuse cookies.

9. Security

NEW BRUSSELS AQUARIUMS commits to taking all appropriate technical and organizational measures to protect your data against any loss, unauthorized access, or disclosure. In the event of a data breach, you will be informed in accordance with legal obligations.